Copyright

This website is © Creative Connections, Inc. Unauthorized use and/or duplication of this material without express and written permission from the Creative Connections, Inc. is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to LogoLites.com with appropriate and specific direction to the original content. “Logo Lites” and the Logo Lites logo are a registered trademarks of Creative Connections, Inc.

Order Information

While we do try to have stock on hand there may be times when we are out of stock and your order may be delayed. Be assured that we are doing our best to fulfill each order in a timely fashion. Most orders usually ship within five working days of receiving your order. We will not charge your credit card until the day of shipment.
During peak times, such as holidays, or for large orders, we may require more time. Unless otherwise specified by you, orders are shipped via UPS Ground, FOB Duluth, Georgia (USA).

International Shipping

Logo Lites^® will ship outside the USA. However, please note that you will be responsible for any import duties, fees and taxes levied by your country. We have no way of knowing how much these charges will be, so we cannot give you an estimate.

Shipping Charges

Shipping charges vary according to destination, size & weight of packages. We will do everything possible to provide you with the lowest shipping charge possible. You pay only item price plus shipping and handling unless sales tax is required. There are no hidden charges. You will see the exact amount due before you submit your completed order.

General Shipping Info

We are located just outside of Atlanta, Georgia. The time to receive your shipment depends on the shipping method chosen and the distance from Atlanta to your destination.

Questions

If you have questions about an order please feel free to contact us, or call us at 770-476-7322. We are open from 9am until noon, and 1pm until 5pm, Monday through Friday.

Sales Tax

Sales tax is charged for products shipped to Georgia addresses and the rate varies depending on destination county.

Missing Shipments

We will be happy to trace any missing packages which were shipped via UPS. Notify us as soon as possible so that we may contact UPS and start the search.

Listed Prices

Prices listed are Suggested Retail Price and do not include shipping and handling, or sales tax (sales tax applicable for Georgia residents only).

Return/Replacement Policy

Your satisfaction is important to us. If there is a problem, contact us within 3 business days of receiving your order and we will work out the details of items to be returned. If items are broken upon arrival immediately notify UPS or other shipper. Items shipped UPS are always insured. Returned items must be received in the same condition as when shipped to you. You will be refunded the cost of the item, not including shipping and handling. Returning the item will be at your expense. All returns require an RMA (Return Material Authorization) number.

Warranty

Warranties vary by product. See the owner’s manual for warranty information. Returning the item to Logo Lites is at the owner’s expense. All warranty returns MUST have an RMA (Return Material Authorization) number.

Methods of Payment

We accept Visa, MasterCard and American Express. Credit card is charged on the day of shipment of your purchase. Prices are in US dollars.

Privacy Statement

Any information given to us is kept strictly confidential. We do not sell customer lists, mailing lists or surveys; or give out private information to anyone. We consider this information to be private and confidential. The only exception is if we are required to provide information to any law enforcement agencies.

UPS Delivery

Logo Lites^® ships everything via UPS from just outside Atlanta, Georgia. Note: UPS will NOT ship to a P.O. Box, APO or FPO address.